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The Help Desk Toolkit 2.5 Icon  The Help Desk Toolkit 2.5

" The Help Desk Toolkit, the definitive guide to setting up a help desk "

The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization ... [read more]
download time estimates:
file size:4.28 mb
56 kb/s:00:10:27
128 kb/s:00:04:34
512 kb/s:00:01:09
1024 kb/s:00:00:34
2048 kb/s:00:00:17

Support for The Help Desk Toolkit is available from Ovitz Taylor Gates, publisher's website.
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