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The Help Desk Toolkit 2.5 Icon  The Help Desk Toolkit 2.5

" The Help Desk Toolkit, the definitive guide to setting up a help desk "

 
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The Help Desk Toolkit 2.5 Screenshot
 
Downloads: Total: 1,535  |  Last 7 days: 3
Publisher: Ovitz Taylor Gates  |  View 9 other products
OS: Palm OS / Windows CE / Pocket PC / Symbian  
Also available for: Windows  |  Mac  |  Linux  
Release Status: New Release 
Install Support: Install and Uninstall 
License: Shareware | $199.00 to buy
Size: 4.28 MB
Date Added: 5/18/2007
Release Date: 6/20/2006  |  Version History
Last Update: 5/5/2008
 
The Help Desk Toolkit Publisher's Description
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.
System Requirements
No special requirements
Related Tags
help desk software , help desk , dms help desk , it help desk software , help+desk+software , free help desk software , computer help desk , help desk application , the help desk toolkit , business , other
Do not use cracks, passwords, serial numbers, registration codes, and key generators, because they are illegal and they prevents further software development. If you like and need this software, you should buy it.
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