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Web Help Desk Software for Windows 9.1.24 Icon  Web Help Desk Software for Windows 9.1.24

"web based help desk software for windows"

 
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Popularity: Popularity: 71.7% 71.7%
User Ratings: User ratings: 5.0 of 5.0 (based on 1 votes) 1 vote
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Web Help Desk Software for Windows 9.1.24 Screenshot
 
Downloads: Total: 153  |  Last 7 days: 5
Publisher: Web Help Desk Software  |  View 1 other product
OS: Windows ME/NT/XP/2000/2003/Vista  
Release Status: Major Update 
Install Support: Install and Uninstall 
License: Shareware
Size: 79.00 MB
Release Date: 4/16/2009  |  Version History
Date Added: 6/11/2008
Last Update: 5/4/2009
 
Web Help Desk Software for Windows Publisher's Description
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution. Now, go ahead and free download Web Help Desk Software for Windows.
System Requirements
Windows 2000 Server or later :: Java 5, Standard Edition
Related Tags
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